Frequently Asked Questions

Who are you?

We are Rapha Counseling Services, Inc., a faith-based, non-profit, Christian Counseling Service. We are dedicated to providing high-quality care for the members of New Life Church at affordable rates. 

Who are your counselors?

We have a very capable staff of counselors available to help; they are Dr. Cyrus Williams, Dr. Patricia King, and Eric Ward. You can learn more about them by clicking here.

Which counselor will I be working with?

You can choose any of our counselors by visiting the Book Online page by clicking here. If you are unsure of which counselor you would like to meet with, feel free to call us at 757-354-3025 or visit us at 1244 Thompkins Ln., Virginia Beach.

Is Rapha Counseling the right service for me?

Rapha Counseling is only available for members of New Life Church. If you are unsure if you should be receiving counseling you should know that it is our opinion that people who seek help are able to not only overcome their current challenges but they are also able to grow and learn, which prepares them to overcome future challenges much more easily. Counseling can be an effective way to work through your unique situation with a caring, professionally trained therapist to help overcome these problems in a safe and confidential environment. 

If you are currently struggling with any sort of crisis situation do not wait to seek our services, instead dial 911. 

Do you only offer in-person counseling?

We offer in-person counseling, phone counseling, and video counseling. If you wish to learn more about how to set up phone or video sessions, click here.

How should I communicate with my counselor?

If you wish to communicate with your counselor between appointments it is best to reach out to them via email or phone. 

How long should I make use of Rapha Counseling?

Everybody is different. Maybe you feel like you no longer require our services after a few weeks, or maybe you wish to stay for a longer period of time. It is completely up to you.

How does payment work?

As a non-profit organization, we rely on donations. Our relationship with New Life Church allows us to accept donations in exchange for services provided to you, the members! This means that as a client you will not be required to pay out of pocket costs for our services, but may feel free to donate if you feel that we have been able to help you. 

Where can I go to donate?

You can be taken to our donation page by clicking here.

Is my privacy protected?

Yes. Emails sent to our address go through a secure, encrypted server. Everything you share with our counselors is in strict confidence. 

I am a licensed counselor, would I be able to work with Rapha?

All employment inquiries should be brought to the attention of Dr. Cyrus Williams via email or phone. The email and phone number can be found by clicking here.